Managed IT
We manage your IT infrastructure so it runs seamlessly in the background: monitoring, security, and support that eliminate downtime before it interrupts your day, instead of alerts you find out about after the fact.
Your technology is looked after, and routine problems get prevented instead of repeatedly patched.
What's included
- Proactive monitoring: endpoint, server, and network tracking that catches issues before they cause downtime
- Layered security: cybersecurity, patch management, and automated backups protecting what you can't afford to lose
- Frictionless onboarding: standardized hardware and software provisioning so new hires are productive day one
- Predictable budgets: flat-rate support, no surprise repair bills or emergency fees
- Fast helpdesk access: direct support via Slack, email, or ticketing
How to work together
Core Infrastructure
Starting at $120/seat
For small teams that need essential security, continuous backups, and proactive system health monitoring
- Real-time endpoint & network protection
- Cloud backup management & patching
- Direct helpdesk access for routine issues
Fully Managed IT
Starting at $240/seat
For growing companies that need full-stack IT operations, compliance oversight, and rapid user support
- End-to-end device, server, and cloud management
- Onboarding/offboarding workflows & license management
- Dedicated IT lead with priority response
Custom Scope
Starting at $360/seat
For multi-location teams or regulated industries that need high-compliance, custom architecture
- Ramp-up: fully onboarded within 30 days
- Structure: dedicated engineering team backed by hands-on helpdesk support
- Commitment: month to month, 30-day notice
FAQ
How much does managed IT cost per employee?
Core Infrastructure starts at $120/seat/month for essential security and monitoring; Fully Managed IT starts at $240/seat/month for full-stack coverage with a dedicated lead. Final pricing depends on your environment and is quoted after a review, not a generic per-seat rate applied blindly.
What's the difference between Managed IT and hiring an internal IT person?
Managed IT gets you a full team: network, security, cloud, helpdesk, for less than the cost of one full-time hire, with no single-point-of-failure risk from sick days or vacation.
We're a small team with no IT person at all. Is this overkill for us?
No. It's built for exactly this size of business. Instead of hiring someone, you get a team keeping an eye on things and handling requests as they come in.
How fast does the helpdesk respond?
We triage as tickets come in. Critical outages get looked at ahead of routine requests. Standard support runs Monday through Friday during business hours.
Can you take over from our current IT provider without disrupting everything?
Yes. We review what's already in place and transition services gradually rather than ripping everything out at once.
How do you protect against ransomware and phishing?
A layered stack: endpoint detection, DNS filtering, automated patching, mandatory MFA, email filtering, and backups that can't be silently altered.
What's not covered under the flat monthly fee?
Hardware purchases, third-party software licenses, and physical buildouts like running new cabling are billed separately, no hidden markups.
Where Praxis provides this
Ready to talk to Praxis about managed it?
Book a Free 10-Minute Consultation